PMCentral Systems - Customized Solutions

"Intelligent Solutions to Disaster Recovery Challenges"

Our work has included the design and development of various centralized data tracking systems for various clients. In some cases this work has comprised works for hire, in others it has been the application of elements or tools created using our proprietary design method called Framework Application Design.

The key factor in using our design method is that applications can rapidly be brought to market and the further customization of systems can occur even while the system goes online and is in operation.

In that sense, past clients have directly benefited from the capacity to commence training and working on the system while customizations are ongoing that offer further enhancements. 

All PMCentral Systems products are designed to be utilized in multi-lingual environments. We understand that engineers like to work in their own language whenever possible, and on multinational projects, there tend to be engineers of all nations present. Our systems can handle it.

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Deployment & Training

Because our design method is congruent with the requirements of a Rapid Application Design environment, we can deploy applications or systems as quickly as they are developed. Our team also produces the documentation in-house so during the deployment and testing phase, documentation is being produced simultaneously.

Training is also developed at that time and is generally available at the same time as the initial documentation is available.

Training focuses on users and administrators. Users are trained first in order to bring a system up quickly. Then, during the initial deployment phase, client designated administrators are worked into their role - first by side-saddling, then by actually performing administrative duties under supervision. Ultimately, clients can often manage the system independently, though this is not always desirable on enterprise-level systems.

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Maintenance & Support

One of the principal areas of our team's focus is the post-sale maintenance & system's support. Dedicated and technically well-versed staff combined with a characteristically zealous approach to solving problems enables us to keep our clients focused on their work rather than on ours.

Finally, we strive to match our support personnel to our clientele. So engineers talk with engineers, business decision makers converse with each other, and communication channels are always open.

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