PMCentral Systems

"Intelligent Solutions to Disaster Recovery Challenges"

PMCentral Systems is a software company that offers a suite of customizable systems and tools that optimize an organization's capacity to prepare for and manage disaster recovery efforts.

Defining the Problem

Disaster preparation and response has become a challenge that affects all businesses in the U.S.A.

 From the proliferation of data in even mid-sized organizations that may only have one or two locations, to the multi-national corporation with hundreds of locations, the problem remains similar: How do you prepare for and manage a disaster given the amount of information that must be handled under difficult circumstances?

Informing, Clarifying, Calming

The past years have been extraordinary in the disaster recovery community. Terrorism, massive power blackouts, ice storms, spectacular hurricanes, and the most recent cataclysmic tsunami have brought Disaster Recovery to the forefront of corporate focus.

• Companies that seeks solutions to gain a better and more scientific view of their exposure before, capacity during and damage after a storm;
  

• The need to dispatch field maintenance or disaster recovery personnel that must be guided to repair and reconstruct damaged infrastructure or assist people in danger;
  

• Or it can be the requirement to inform governmental jurisdictions of availability status.

In all these cases, real-time information indicating status is critical. Recovery times can be shortened, accuracy is enhanced, and customers enjoy the continued quality of service they are accustomed to.

PMCentral Systems works with clients to ensure their centralized tracking systems give them a clear view of the situation - informing, clarifying, calming.

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Asking the Right Questions

Regardless of the size of an organization, those tasked with preparation for and management of a crisis should be able to answer the following six sample questions affirmatively:

1. If a chemical spill occurs within 20 miles of your location, can you immediately define whom of your company works or lives within the defined spill area?
   

2. In the above case, can you define immediately what fixed and mobile assets you have in the area, how they might be affected, and what your exposure may be?
   

3. During a terrorist attack, can you determine immediately what assets you have that are within the strike zone?
   

4. If a hurricane strikes, can you determine whether your corporate telecommunications network has been affected and whether the problem is related to power outages, link loss or physical damage to the equipment?
   

5. Since the people affected by the crisis may be distracted by personal concerns for their family and property, are you able to immediately dispatch and provide support to people unfamiliar with the affected area?
   

6. If a crisis strikes, how do you know the actual physical and geographic impact it has on your organization? Can you determine immediately which of your company's personnel or assets is within any given circle of disaster impact?

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Providing the Right Answers

Most companies have numerous internal sources of data on their personnel, fixed and mobile assets, costs associated with the assets, and the location of all of the above. Yet, surprisingly enough, most companies do not have a centralized repository of the most critical data at their fingertips so they can manage their personnel and assets during a crisis - IMMEDIATELY!

Personnel data may be stored in PeopleSoft or some other Human Resources database. Personnel physical work locations may be stored in an Operations database or supervisor's spreadsheet. Fixed assets location may be stored by either Finance in SAP or some other financial package, while Operations might have the detailed information regarding mobile assets. The data may be managed by the departments, but it probably resides under the charge of IT, who would not permit access by other departments even under duress. Therefore, it is fair to assume that since HR, Finance, Operations and IT don't use common data sources, no one in management or operations is able to provide immediate answers to the sample questions.

Enter PMCentral Systems.

Total Situational Awareness

Our suite of Enterprise-Level high speed centralized database systems linked with sophisticated Geographic Information Systems, link static, variable, and live streamed internal data sources with external data sources to provide Total Situational Awareness and the ability to view the situation from different viewpoints. The capacity to move from high-level analysis to the nuts and bolts within seconds, and to view the data in its geographical dimension facilitate and expedite response and recovery times.

The ability to prepare for disasters by running detailed simulations of disasters, help sharpen the Disaster Recovery Response Team's skills. The process of data aggregation and integration enables analysis of redundancies and inaccuracies between platforms, and streamlines data processes.

Our team's experience in various industries translates into a knowledgeable evaluation of how best to utilize our systems given our clients' business imperatives. Generally, we do not engage in operations work, but can consult on how to use our systems in an operational environment.

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+++ NEWS +++ NEWS +++ NEWS +++

PMCentral Systems Expands GIS-based Development

PMCentral Systems Goes With MapServer